Star One Credit Union Honored for Service to the Elderly

March 31, 2009
Star One Credit Union President, Rick Heldebrant and EFPN Founder and CEO, Jenefer Duane

Star One Credit Union President, Rick Heldebrant and EFPN Founder and CEO, Jenefer Duane

Contact: Jenefer Duane, Founder & CEO

Elder Financial Protection Network

415.956.5556

jduane@bewiseonline.org

SAN FRANCISCO — A nonprofit that protects the elderly from financial exploitation presented Star One Credit Union with its Visionary Leadership Award, recognizing the credit union’s efforts to protect the aged from financial abuse.

The award was conferred at the March 26 Call to Action, the yearly conference of the Elder of Financial Protection Network.

The EFPN cited the Sunnyvale, California-based credit union for its early and extraordinary attention to its retiree account holders.

In 1993 when Star One recognized that surviving family members of deceased account holders and retirees of Lockheed Martin needed help with their accounts, it committed two full-time employees to assist them. In 1997, the credit union launched its retiree services division adding an additional staff person to the cause.

The financial institution made the first report of its experience with the aged and their assets to Adult Protective Services in 2000. Star One created an early detection mechanism to keep elders’ assets from the hands of abusers. Its proactive approach increased staff awareness and connected seniors with much-needed assistance.

Since then, Star One has been an active participant in the Financial Institution Team of Santa Clara County with other financial institutions. The FIT educates the public, local senior citizens and those interested in their issues about the prevention of online fraud, scams, identity theft and other forms of exploitation.

In addition to its passionate support and participation in FIT, the Sunnyvale-based credit union holds regular educational seminars for its membership on this subject.

By Francine Brevetti


Call to Action 2009 Held in San Francisco

March 31, 2009

Call to Action 2009 Honorees

Call to Action 2009 Honorees

Contact: Jenefer Duane, Founder & CEO

Elder Financial Protection Network

415.956.5556

jduane@bewiseonline.org

SAN FRANCISCO — California’s 3.8 million seniors — the largest senior population in the country — are subjected to increasing instances of financial abuse since the onset of the country’s economic crisis, said speakers at the Elder Financial Protection Network’s fifth annual Call to Action on March 26.

“With this economic crisis, we are seeing more cases of equity stripping (the stealth of an elder’s resources).  We are going to find even more financial abuses coming to light,” said Judge Joyce Cram who presides over the Elder Court of the Superior Court of Contra Costa County.

According to Mary Counihan, San Francisco Aging and Adult Services program manager, “The numbers of recorded cases in San Francisco increased 55% between 2005 and 2008,” Counihan reported.  Meanwhile, California’s reported cases have grown by 18%.

Nationally over $2.6 billion are lost annually to financial crimes against the aged, reported Robert B. Blancato, national coordinator for the Elder Justice Coalition.

However, several bills in Congress and at the state level have been introduced to protect the elderly population against predators.  Meanwhile, new methods at the local level are being shaped to insulate the aged from exploitation.

Generally predators are people the elderly person knows and loves so the victim is usually reluctant to bring charges, several experts observed. In Cram’s recently established Elder Court, she has seen cases of a son obtaining title to his mother’s house and losing that asset through debt.  In another situation, a daughter was her mother’s conservator.  Her addiction to lotteries dismantled the mother’s estate.

The methods for defrauding this vulnerable population have become more diverse and more widespread, the speakers remarked, even beyond the more common intra-family exploitation.

“The sweetheart caregiver” as described by Virginia M.George, assistant professor at the John F. Kennedy University School of Law, refers to a professional caregiver’s insinuation into the heart and assets of a lonely elderly man in rehab and under medication.  After establishing a romantic relationship with her client, the caregiver frequently introduces her friends to him who prey upon the elderly man as well.

Legitimate financial instruments such as reverse mortgages and annuities have been used as instruments of defrauding the elderly. Speakers recounted several tales of aged people being induced persuaded to buy into a deferred annuity of a much longer term than the policyholders expected lifespan.

George cited an instance in which a marketer of annuities warned a family they would lose their house to satisfy Medi-Cal requirements unless they bought his product.

Corrupt licensed and unlicensed contractors are known to force their services, whether needed or not, on aged homeowners and charge them outrageous prices.

However, bills in Congress and in Sacramento promise to alleviate some of these offenses.  The most anticipated is the Elder Justice Act, HR448, which passed the House in February.  It would protect seniors from abuse by establishing special prosecution and research programs.  Also it would train prosecutors and other law-enforcement about elder abuse and its prevention.

Mark Herbert, Speaker Nancy Pelosi’s field representative with  special responsibility for the elderly, said the bill was about to be referred to the Senate.  Further, Herbert was optimistic about its passage.  In its previous form, the bill was introduced in 2008 by Rahm Emanuel, currently President Obama’s Chief of Staff and it was cosponsored by then Senators Obama and Joe Biden.

Since the president’s stimulus package will bring about $10 million to California, Herbert was hopeful that funding opportunities for the elderly would be available under the victims of crimes provisions.

Still, it will be a while before recovery dollars from Washington, DC will help at the local level. Counihan of San Francisco Aging and Adult Services reported that the agency’s budget has been cut by 10%.

Meanwhile, multidisciplinary approaches are emerging at the local level to protect seniors from predators.

George at JFK University supervises the Elder Law Clinic which provides free legal assistance to those over age 60 who have been financially exploited.

San Francisco’s Assistant District Attorney Alan Kennedy explained the goal of the recently created Elder Abuse Forensic Center which coordinates the expertise of many disciplines to investigate physical and financial issues.

Solano County Detective Steve Hosking urged the creation of a statewide uniform database of elder abuse just as one exists for abuses against children.

RECOGNITION

The March 26 Call to Action event honored institutions and individuals that have championed the protection of aged citizens against financial explication.

Star One Credit Union received the EFPN’s Visionary Leadership Award for its initiative in creating and implementing new techniques to protect the elderly.

The EFPN awarded its lifetime achievement Sentinel Award to Steven Reiss Esq. for his work in advocating for positive change in public policy concerning the protection of the elderly from financial abuse.

Tristan D.  Svare Esq. of the San Bernardino County District Attorney’s Office was presented the Professional Leadership Award for his work in investigating, and litigating elder financial abuse cases.

The EFPN conferred its Donald N. Phelps Community Service Award to Solano FAST, an innovative community model for protecting the elderly against financial exploitation.

The Elder Financial Protection Network was formed to address the growing problem of financial abuse of elders and dependent adults and to marshal interdisciplinary forces for their protection.

By Francine Brevetti


Announcing Call to Action 2009 Silent Auction

March 17, 2009

fine-wines-for-blog1

BREAKING NEWS: EFPN is thrilled to announce that the 2009 Call to Action Silent Auction will open online this Friday, March 20. Starting at high Noon, you will be able to bid on a selection of delectable items online, leading up to the live, silent auction at our Call to Action event on March 26. More details will be posted right here this Friday. Please visit the auction site, to see what’s in store and to learn how to use cMarket.

We are honored to have wine legend Elaine St. Clair pouring her award-winning Syrah at the event. For more info, visit Elaine’s website.

Just to give you a taste of what is in store, here are just a few of this year’s items and donors: and exquisite collectible wine lot  from Elizabeth Spencer Wines and Barbour Vineyards, and lovely offerings from Calera, Flora Springs, Hagafen Cellars, Toad Hollow and others, as well as a Sailing, Brunch and Champagne Adventure on the San Francisco Bay, a stay at the luxurious SF Suites with complimentary ballet or opera tickets and much, more!

Check back Friday, and if you haven’t already registered for Call to Action, now is the time! There are still a few seats left and you won’t want to miss this years event with it’s stellar line up of conference and luncheon speakers plus…back by popular demand, Stagebridge Theatre!


Honorees Announced! MCLEs confirmed! Plus, A New Sponsor!

March 12, 2009

Attention legal professionals: MCLEs have been confirmed by the State Bar of California for Call to Action 2009Call to Action 2009 has been approved for 3.25 credit hours.

March 26th is quickly approaching, and the EFPN team is ready! This past week, the Board of Directors of Elder Financial Protection Network selected this year’s award recipients. Here they are:

The Sentinel Award: Steven Riess, Esq.

The Sentinel Award is a lifetime achievement award for an individual who has successfully advocated for positive change in public policy or in the judiciary concerning the protection of elders from financial abuse and exploitation and the prosecution of those who abuse them. Congratulations, Steven!

Visionary Leadership Award: Star One Credit Union

The Visionary Leadership Award is presented to an individual or organization who has had a profound impact on engaging new markets in the business of elder financial abuse prevention. It is such an honor having Star One Credit Union as a sponsor!

Professional Leadership Award: Tristan Svare, Deputy District Attorney, San Bernardino County

The Professional Leadership Award is presented to an individual whose efforts have had a significant impact in developing innovative training models on the topics of investigating, prosecuting or litigating elder abuse, particularly elder financial abuse. Way to go, Tristan!

Donald N. Phelps Community Service Award : SolanoFAST (Financial Abuse Specialist Team)

Presented to an organization or individual that has made a significant contribution to the  prevention of elder abuse through the development of an innovative community-based partnership model to prevent financial abuse. SolanoFAST has protected or recovered over $19 million in elders assets. What an accomplishment!

We are so proud of this year’s honorees!

We’re very pleased to announce that Addison Avenue Federal Credit Union has signed on as a Call to Action 2009 sponsor. Thank you, Addison Avenue FCU!

We still need sponsors, and if you have not already registered, now is the time!

The deadline to book a room at our discounted rate at the Hilton is now Friday, March 13. Click here for accommodation details!